1. Introduction
Zyven Digital Ltd ("we", "us" or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or engage our services, in accordance with the EU General Data Protection Regulation (GDPR) and applicable Maltese data protection law.
2. Data Controller
Zyven Digital Ltd, company registration number C 116114, is the data controller responsible for your personal data. Our registered address is Morning Dew, Apartment 2, 182, Triq il-Fortizza, Mellieha MLH1512, Malta. For any privacy-related enquiries, you can contact us at digitalzyven@gmail.com.
3. What Data We Collect
We may collect and process the following categories of personal data:
- Contact data — such as your name, email address, company name, and any information you provide when you contact us;
- Technical data — such as your IP address, browser type and version, device information, and operating system;
- Usage data — information about how you use our website, including pages visited and time spent;
- Communication data — the content of your messages and correspondence with us.
4. How We Use Your Data
We use your personal data for the following purposes:
- To respond to your enquiries and provide the services you request;
- To manage and improve our website and services;
- To send you information you have requested, where you have consented;
- To comply with our legal and regulatory obligations.
5. Legal Basis for Processing
We process your personal data on the following legal bases under the GDPR: your consent; the performance of a contract with you; our legitimate interests (such as operating and improving our business); and compliance with a legal obligation.
6. Cookies and Analytics
Our website may use cookies and similar technologies to function properly and to understand how visitors interact with our content. You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website. Where we use analytics tools, they may collect aggregated, non-identifying information about website usage.
7. Sharing Your Data
We do not sell your personal data. We may share your data with trusted third-party service providers who assist us in operating our website and delivering our services (for example, hosting, email, and analytics providers), and only to the extent necessary. These providers are required to handle your data securely and in line with applicable law. We may also disclose data where required by law or to protect our legal rights.
8. International Transfers
Where your personal data is transferred outside the European Economic Area, we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission, to protect your data.
9. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymise it.
10. Your Rights
Under the GDPR, you have the right to:
- Access the personal data we hold about you;
- Request correction of inaccurate or incomplete data;
- Request erasure of your data ("right to be forgotten");
- Restrict or object to the processing of your data;
- Request the portability of your data;
- Withdraw consent at any time, where processing is based on consent;
- Lodge a complaint with the Office of the Information and Data Protection Commissioner (IDPC) in Malta.
To exercise any of these rights, please contact us at digitalzyven@gmail.com.
11. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
13. Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact us at digitalzyven@gmail.com.